WoksandWonders

Frequently Asked Questions
We offer a range of travel products, including destination introductions, recommended itineraries, and personalized travel planning services for foreigners visiting China.
Yes, we offer customizable itineraries to suit your preferences and travel needs. Please let us know what you're looking for in your email inquiry or simply leave us an message from Contact Us.
While we encourage travelers to obtain travel insurance, we do not provide insurance services. We recommend contacting a reputable insurance provider for coverage during your trip.
If you're interested in any of our travel products, please contact us via email or simply leave us a message from Contact Us. We will discuss the travel details, pricing, and answer any other questions you may have.
Payment details will be provided once we finalize your travel plans. We accept various payment methods, ensuring a secure transaction process.
We understand that plans change. If you need to cancel your travel plans, please contact us as soon as possible. Our refund policy is as follows:
Cancellations made at least 30 days prior to the scheduled start date may qualify for a full refund.
Cancellations made 15-29 days prior to the scheduled start date may incur a partial refund.
Cancellations made less than 15 days prior to the scheduled start date are non-refundable.
Please review the terms and conditions on our quotation for more specific details.
All costs will be clearly outlined in your itinerary and during our discussions. Additional fees may include but are not limited to certain activities, transportation, and optional tours.